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Able to filter on tickets where a user is mentioned/tagged in any comments

Ben Weisman
Contributor
April 2, 2022

Hello,

  Is it possible within JQL to create a filter that returns any tickets where a specific user is mentioned/tagged in any of the comments?

Thanks.

2 answers

4 votes
Ste Wright
Community Champion
April 2, 2022

Hi @Ben Weisman 

Whilst it's not a built in feature - view/vote for it here: JRACLOUD-27594 - I do find this JQL works some of the time...

comment ~ "<<User ID>>"

 


^ To locate the User ID either...

  • Go to People > Search people and teams
  • Search for the user you wish to include in the query
  • In the URL bar, copy the ID - it will be the alphanumeric phrase after /jira/people/

Or...

  • Go to Filters > Advanced Issue Search
  • In the search bar, put: assignee = "User" 
    • User should be the person you want to search for in the Comments
  • The ID which appears in place of the person's name is the alphanumeric phrase needed

 


You can also use currentuser() for yourself - for example...

comment ~ currentUser()

Ste

0 votes
Fabio Racobaldo _Herzum_
Community Champion
April 2, 2022

Hi @Ben Weisman ,

unfortunately you can't using builtin feature. There is a ticket for this https://jira.atlassian.com/browse/JRACLOUD-27594 . Please vote and watch it!

Hope this helps,

Fabio

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