Ability to delete attachments of closed tickets

[Sascha Vennik]

Hi everyone,

I am unable to delete any attachment of closed tickets in JIRA Service Desk even though I am administrator of the project and have the neccessary rights/permissions.

A workaround is to reopen the issue, delete the attachment and close it again. But in this case the reporter will get a notification. This is not desired.

Do you have any ideas to fix this problem?

Best regards

Sascha Vennik

[Jack Brickey · Accepted solution]

You may wish to try one of the options described in this THREAD

[Sascha Vennik]

Many thanks, Jack!

I decided to set the property to true so that the issue is editable.