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Ability of jira to authenticate users login from 2 different domains

Saint Elizabeth Atlassian
August 31, 2021

Hi Jira Support,

We have an issue and we need some clarifications:

Currently we are using jira as our ticketing management system. And users are authenticating through their active directory ids.

Now we have a situation were we are going to integrate users from different domain to use the same ticketing system.

For. Eg:.

Currently users are connecting to jira.domainA.com using active directory id: user1@domainA.com

Now we have a set of users sitting on a separate domain namely domainB.com

We would like user user2@domainB.com to connect to same jira.domainA.com

We would like to if it is possible, and how to implement it.

Also if you can please share the relevant document that would be really helpful.

Thanks in advance

Best, N

1 answer

1 vote
said kouzibry
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August 31, 2021

Hi, it is possible to connect Jira to multiple user directories

Please see the link below as to how to implement it

https://confluence.atlassian.com/adminjiraserver/configuring-user-directories-938847049.html 

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