API to retrieve requests raised by a group of users

[Ted]

Hi there,

I am currently on a project for our onboarding. For now, I need to retrieve requests raised by a group of users (or maybe just one user) from our Jira service desk. 

Also, I want to retrieve requests against requesttype ID. 

I have a detailed look on Jira API documentation but could not find a way to achieve the task I mentioned above. 

Thanks in advance.

Ted

[Alex van Vucht (GLiNTECH) · Accepted solution]

The easiest way to do this is first create the search filters that get what you want:

https://support.atlassian.com/jira-work-management/docs/search-for-and-filter-issues/

Then use those filter's IDs with the Get Filter API request to get those issues.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-filters/#api-rest-api-3-filter-id-get

[Alex van Vucht (GLiNTECH)]

Although usually, the Filter Subscription feature can do what you want here too.

[Ted]

Thanks Alex.

I have successfully obtained the data I need from requesttype value.

I tried the "filter way" but seems I need an auth token (I am not the admin on portal yet)

Thanks for your advice!