API call to add/remove user from Operations Global Admin role

[Gary Spross]

I want to be able to programmatically add/remove users from the Global Operations Admin role.

Is there an API call that I can use to add/remove users from the Operations Global Admin role for JSM Operations?

I looked through the API documentation for JSM Operations, but nothing for setting a system role. There's only a grouping for handling Custom user roles.

[Marc -Devoteam-]

Hi @Gary Spross 

As operation is based on a Team, there might be options in the Team API, https://developer.atlassian.com/platform/teams/components/team-public-rest-api/#rest-apis 

But I might have misunderstood your question.

[Gary Spross]

@Marc -Devoteam- , thanks for the response. I'm referring to the roles in Operations.

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-the-member-roles-in-operations/

I want to be able to programmatically add/remove users from the Global Operations Admin role.

I see that my question didn't make this clear, so I'll edit it and add this.

[Marc -Devoteam-]

Hi @Gary Spross 

I think I found this, based on my findings a Global Operation Admin is a user with App admin permissions, so a Jira admin (Product Admin)

So you should be able retract Product admin permissions form users, this will also revoke the Global Operation Admin permission

Unless of course a user is a site or org admin

[Gary Spross]

A user in the Global Operations Admin role does not have to be a Jira Admin. If I look at an existing user, that's in the Global Operations Admin role, within the admin console, there's nothing indicating that they are in this role. It's only from the Operations -> Settings -> Role assignment that this can be seen.

[Marc -Devoteam-]

Hi @Gary Spross 

I see, but you can only grant this role from the Operations section, there is no API option for this.

[Gary Spross]

That's what I was afraid of. I was looking to be able to programmatically add/remove users from the Global Operations Admin role via a synced group. Thanks for the back and forth on this.