API Tokens page is not loading

[Jacob Brenneman]

My situation is almost identical to this other member's situation here (and copied below): https://community.atlassian.com/forums/Jira-questions/All-pages-under-https-id-atlassian-com-manage-profile-fail-to/qaq-p/3045037 

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When I browse to https://id.atlassian.com/manage-profile or any of the subtabs (such as https://id.atlassian.com/manage-profile/security/api-tokens) the basic page content loads, but none of my account details load. 

I get spinners or blanks anywhere my account-specific info should appear. 

I have: 

+ Logged out and in

+ Cleared cache and cookies

+ Tried in incog window

+ Restarted my computer

+ Tried on a different machine

+ Waited several hours (keeping tab and computer active)

Am able to browse and use Jira as usual. Am connected to the internet. No firewall. 

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I tried all of their solutions (including updating Google Chrome to the most recent version) to no success.

In addition, I tried using Internet Edge to no success.

Help?

[Marc -Devoteam-]

Hi @Jacob Brenneman 

I requested assistance from Atlassian Support in this case for you.

They will try to get back to you in 2 business days.

[Shalini Pradhan]

Hello @Jacob Brenneman ,

Good day! Welcome to Atlassian Community :)

Could you please share your cloud site URL so that I can create a support request for you for an support engineer to check?

Thank you

[Jacob Brenneman]

https://copadojakebrenneman.atlassian.net/

[Shalini Pradhan]

@Jacob Brenneman 

Thank you! A support ticket has been created, an engineer will reach out to you, please keep an eye on your email box for any emails from support team :)

[susahosh]

I am experiencing same issue. The API Token page never loads. Only see the spinner circling