We'd Love Your Feedback — Paid Research Opportunity for Jira Service Management Admins or Agents

[#1]

We're looking to conduct user research in the following weeks and we were hoping if we can interview you & the people in your team!

Here are the following details:

• Product: Jira Service Management
• Users we need to interview: Jira Service Management Admins
• Users we need to interview: Jira Service Management Agents
• Team type: Small to medium businesses (no more than 500 people in the team)

You'll get $100 USD for participating!

If you belong in this criteria or know someone in your team who does, please apply via the relevant link:

Sign-up to participate in Agent testing here
Sign-up to participant in Admin user testing here

[Nikola Perisic]

Hi @Keri Farrow 

I've tried entering my phone number, I did not receive any code.

[Rune Rasmussen]

A couple of questions/comments:

Normally we don't have to sign up with User Interviews to participate in these.
Is this not the norm anymore?

Does "no more than 500 people in the team" mean no more than 500 people in JSM, the entire Atlassian Organization, our company? Or are we actually talking about singular teams with up to 500 people?

Are you looking for feedback in something specific?
JSM has many things and we're not necessarily using all of them.

[Keri Farrow]

@Nikola Perisic has it been accidentally sent to your spam? If it still doesn't come through, please reach out to User Interviews for support. 

[Keri Farrow]

@Rune Rasmussen 

Apologies, I'm not across the normal process. We opt for User Interviews as a platform as it is provides a seamless compensation option for testers. Thank you for your feedback, I will raise with our research team for future studies. 

No more than 500 - in your immediate team. 

For testing, we are looking to understand your experience using JSM; first impressions, set-up, how it's used in your day-to-day workflow, what's working / not working. 

[Rune Rasmussen]

@Keri Farrow Sounds good.

I'll check in later and apply when the requirement for signing up with User Interviews is removed.

[Susan Hauth _Jira Queen_]

@Keri Farrow ,I'm interested in participating as JSM Admin, however, and we champions have pointed this out many times in the past, the SAAS software you are using to sign us up for a business interview asks a lot of personal questions (marital status?) which are of no relevance?   Can you not use a different tool OR scale it back?

Thanks, Susan