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Using Artificial Intelligence for Service Desks

February 13, 2023

Hello Atlassian Community!

My name is Calvin and I’m on the Customer One team at Atlassian. The team is focused on sharing Atlassian on Atlassian success stories!

Coming here to share this latest case study that shows how our IT service desk team integrated artificial intelligence into the process.

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Sam Nadarajan
Sam Nadarajan
Community Champion
February 13, 2023

Just signed up. Been drooling over this since Atlassian purchased Percept.ai, looking forward to seeing it in action outside of Atlassian!

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Calvin Men
Calvin Men
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 17, 2023

That's great to hear! I know the team is excited about this as well, @Sam Nadarajan 

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Calvin Men

Calvin Men

Atlassian Team
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.

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