Join our upcoming webinar series on AI for service teams & earn a kudos badge!

[#1]

📣 Don't miss out on our upcoming webinar series: AI-powered ITSM: from concept to reality. 

Our first webinar is coming up on September 24 at 11 am PST/AEST/CEST and is on "5 essential tips for AI service management at high velocity." In this session you'll learn:

• The value of AI for ITSM, including which business drivers benefit from it most, and how to build a business case for AI investment
• Common challenges with AI implementation, such as governance and measuring impact, and how to overcome them
• How AI can power Enterprise Service Management, and unleash innovation across the entire company

During the three-part webinar series, you'll have the opportunity to earn a special AI-powered ITSM Pro kudos badge for each time you join one of the webinars! That's right, you'll have 3 chances to secure this badge! 🏅

In order to earn the badge, please comment on the webinar articles with your top takeaway from each of the webinars you attend. We'll be posting an article about a week before each webinar to remind you to participate, and will come back to this post to add these links.

Register now to join us live or on-demand, and don't forget to come back here after the webinar to share your top takeaway!

[Tim Jacobs]

Rovo and the central search functions make it much faster for me to access important information, so I spend less time on routine questions or digging through documents. Automatically generated answers and support with standard tasks free up time for what really matters. Repetitive work almost takes care of itself ;). Overall, work feels more relaxed because there’s less searching and more getting done, even if someone on the team is out.

[Lia Lilly]

I wasn't able to join ontime today.  Are you able to share a recording?

[Markus Dolch]

Yes, same here, a support call got in the way. Is there a recording available?

[Simon Williams]

Same here, I missed it due to another call. Is there a recording available please?

[Sandro Toshio Uehara]

Agradeço a Atlassian pela oportunidade de obter novos conhecimentos através dos workshops.

[amandagit]

Hi all, the recording will be available 24 hours after the broadcast at the same link as the live registration! You do still need to register in order to watch it on-demand :) 

[Sarah Chaudoir]

Rovo makes it easy to locate answers, for both the user and the admin agents.

[Abdiel Vasquez]

It is interesting how AI can facilitate and speed up the work area

[Tomislav Tobijas]

Is it just me, or does the webinar link keep redirecting to this Community article 😅

[Kristi]

I'm excited to see how AI can help delegate incoming work items in ITSM projects.

[amandagit]

Hi @Tomislav Tobijas yes, once the broadcast is complete and before the on-demand recording is ready the link goes here :) the on-demand version will be available tomorrow!

[David Gabriel Moreta]

I tried to join but the link redirected me to this article instead of the actual webinar

[Selma Lin]

I learned that Atlassian has designed a way to rewrite issue summaries that are more precise.

[Calvin]

Thanks for this, was interesting and helps build trust in using AI something that is a bit of a worry in many area.

[Simon Williams]

@Tomislav Tobijas It is not just you, I get the same redirection issue!

[Brita Moorus]

Appreciate this share, it was a great webinar. Trust in AI is still a big topic, so this kind of insight is really helpful 💡

[Debbie Jolley]

@amandagit 
Hi - same as a few others have mentioned, when I click the link and enter my details to watch the recording it just redirects straight back to this page.
Can someone please check why it appears to be ok for some, but definitely not working for others.

I also tried from the links I found in the email (in my Junk) - still the same redirect problem

thanks

[amandagit]

Hi everyone, the on-demand version will be available this afternoon. So sorry for the delay, thank you for your interest in the session and your patience! 🙏