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JSM Approvals by Email (with a work around)

30 comments

Kenny Tanaka
July 24, 2025

Hey @John Funk

I'm a big fan of this workaround! I meant to ask if you knew if it also worked on with multiple approvers or just one.

Thank you!

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John Funk
Community Champion
July 30, 2025

It should work with multiple approvers. Give it a try and let me know! And glad you like the workaround!

Kenny Tanaka
July 30, 2025

Thank you @John Funk ! I will try it but I think I'm close to my limit of automations for the month. I was unsure if it would work for multiple approvers because the approve action says that it approves the whole issue regardless of how many approvals are still needed. 

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Joshua Lai
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December 11, 2025

Thank you @John Funk

1) Do you think this automation would also work for JSD (Jira Service Desk)?

2) Has anyone gotten this to work for multiple approvers yet?  @Kenny Tanaka 

John Funk
Community Champion
December 11, 2025

@Joshua Lai  - Certainly as that was what it was originally designed for. And it should work for multiple Approvers. Give a try and let me know!

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