📣 Feature update: Hierarchies in Jira Product Discovery

[Maggie Cameron]

We aren't on the Premium Plan, but I'm still seeing the "connections" feature. Has this been extended to all plans?

[Tanguy Crusson]

@Maggie Cameron that looks like a bug! We're fixing it now, thank you

[Kevin Sniokaitis]

It looks like there has been some updates on this functionality but the documentation / how-to is still showing the previous way to setup. Any chance there's a new video on how to setup with the changes?

[Caleb Amesbury]

We have upgraded to premium to try out and build out our OST.  When will the Tree view become available?

[Tim Cromwell]

Hi @Tanguy Crusson / JPD Crew, same as @Caleb Amesbury I'm eager to find out when the Tree View might become available too... Any news you might be able to share?  Thanks! 😀

[Mykenna Cepek]

(wrong acct, see next comment)

[Mykenna Cepek]

It seems misleading to write "you can create hierarchies" and also write "It’s still a flat model, where all ideas are at the same level".

The more accurate statement was "you can use views to visualize them in a hierarchy", but that was pretty buried and subtle.

The title of this article is "Hierarchies in Jira Product Discovery". Something like "Hierarchical Views in Jira Product Discovery" would be clearer.

Much of Atlassian's user base is very familiar with the work item type hierarchy, which includes parent/child relationships. This is definitely not that. Clarity will help reduce confusion, frustration, and disappointment.