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Tempo-Something's gone wrong

Clare Lawson
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 19, 2023

Hello.  I have a user who keeps 

running into issues when he is logging Tempo.  He is on Chrome.  

Looks like it just spins and then tells him something went wrong.  Another time, he got an error that he found a bug in Tempo.

 

Any idea what to do here? 

Screenshot 2023-10-17 155217.pngScreenshot 2023-10-17 155839.pngScreenshot 2023-10-19 123118.pngScreenshot 2023-10-19 123257.png

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Perry Tancredi
Contributor
October 19, 2023

The first thing I do when plugins fail is check their status page. For Tempo it's: https://tempo.statuspage.io/

It doesn't look like they've had any incidents, but did have a spike in response times. Could this have occurred then?

Clare Lawson
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 20, 2023

Thanks Perry!

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