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Resetting JIRA and Confluence Cloud without loosing license

David Badiola
October 29, 2017

In midst of considering a reset of my cloud Atlassian instances following through this document, How to reset Atlassian Cloud instance to the original default settings including removal of all data.

Question is, would my license be lost during the process? Or is there a way to continue without loosing the currently used licenses?

 

 

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Alexey Matveev
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
October 29, 2017

I truly believe that you should contact Atlassian Support. That is how it can be done:

Raise a support request to support.atlassian.com, you need to be a registered billing or technical contact within my.atlassian.com

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