The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Email Integration accepting from Google Groups

Corey Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 21, 2018

We currently have a few email integrations setup and working. However, is there way to allow a jira ticket to be created when the "incoming email"s sender is a group? 

We have a forum that allows users to post "problems". This forum then generates an email to a google group and the that distributes the notification to a few other users. One of which is our Jira email integration address. However, this ticket never gets created because the incoming email appears to be coming from the group address and the group address does not have an account under our jira. 

So, Is there a way to allow this email through, or create an account that aliases the group address but is actually setup under another email? 

 

Thanks ahead of time guys. 

0 comments

Comments for this post are closed

Community moderators have prevented the ability to post new comments.

TAGS
AUG Leaders

Atlassian Community Events