Copying from Parent to SubTask

[Carlo Gonella]

Hi there everyone. 

Environment : Jira Cloud, in a Team Managed Project. 

Rule : 

when a subtask is created, priority and a custom field called "IT Subproject" values should be copied from the parent Task to the SubTask. 

In attachment the rule schema and the error details. 

I followed some online tutorials, and everything seems to be right.
Looks like the rule cannot find the parent informations.

The steps I work are : 

- Create the TASK, set the assignee, the priority and the IT Subproject, Title, Description 

- Create the subtask via " Add Child " button.

Thank you for your help.

-cg

[Sebastian Krzewiński]

Hi @Carlo Gonella 

Please check if both fields are on edit screen for sub-task issue type.

Regards,

Seba

[Carlo Gonella]

Hi Seba, thanks for your answer. 

Both fields are on edit screen for the sub-task type 

Any suggestion ? 

[Sebastian Krzewiński]

Tuff one but we will resolve it ;)

Please add new action Re-fetch issue data (link) after condition and see what happen.

Similar problem was described here - https://community.atlassian.com/t5/Jira-Software-questions/Automation-copy-from-parent-not-working/qaq-p/1424773

[Carlo Gonella]

Thanks Seba.

It works. Even if when I create the new issue from the "Add Child", it shows the standart values ( unassigned, no subproject, priority high), when I click to see the details, it works perfectly.

Thanks again.

Carlo

[Sebastian Krzewiński]

@Carlo Gonella I'm glad that I help :)