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New closed beta for expanded backup and restore size limits: Sign up today

Hi Atlassian Community,

As you most likely are aware, we released Atlassian Backup and Restore in February of 2026 to allow you to seamlessly back up data for your Jira and Confluence apps from admin.atlassian.com. Backup and restore is designed to protect against customer-owned disasters originating from your organization and support your internal and external compliance mandates, enabling you to get your business operations back up and running in hours, not months, when/if an incident occurs.

Introducing a new closed beta

Going forward, we’re expanding backup and restore to support more customers with larger datasets. We’re excited to share that we’ve recently launched a closed beta, unlocking higher database and attachment limits for customers who are within the new expanded size limits.

Current paid size limits and expanded closed beta size limits:

 

Product

Backup and Restore Current Size Limits (Paid)

Backup and Restore Expanded Size Limits (Closed Beta)

Jira/JSM

300GB Product Database

7m Attachments

800GB Product Database

8m Attachments

Confluence

32GB Product Database

7m Attachments

1TB (30x increase) Product Database

8m Attachments

These expanded size limits will not impact the current pricing of backup and restore.

Backup and restore extended size limits closed beta eligibility

Any customer who has already purchased Backup and Restore does not qualify for the closed beta, as you are already covered by our current size limits.

This table outlines the closed beta eligibility based on your current backup and restore support type, and size limits:

 

Your current Backup and Restore access

Your current supported size limits

Your closed beta eligibility

Backup and Restore customer

  • Jira/JSM

    • 300GB product database

    • 7m attachments

  • Confluence

    • 32GB product database

    • 7m attachments

Not Eligible - you are supported with our current size limits.

Backup and Restore open beta

  • Jira/JSM

    • 800GB product database

    • 8m attachments

  • Confluence

    • 1TB product database

    • 8m attachments

Eligible to sign up - you are over our current size limits and within our new expanded size limits.

No current Backup and Restore

  • Jira/JSM

    • 800GB product database

    • 8m attachments

  • Confluence

    • 1TB product database

    • 8m attachments

Eligible to sign up if you are above our current paid limits and are within our new expanded limits.

Please note: if you are under our current limits, you are able to purchase today and do not qualify for the expanded limits closed beta.

Benefits of the backup and restore closed beta

Higher limits for database and attachments offer more peace of mind, enabling enterprises to back up their entire environment, and if needed, recover in hours, not days. These new, larger size limits allow Backup and restore to run against your real production data with 24-hour RPO and 12-hour RTO targets.

As a closed beta participant, you not only gain access to these expanded limits and validated recovery targets, but you'll get direct access to the product team through your CSM to share feedback and help shape what this looks like moving forward.

Request to join the closed beta today

Sign up now if you are interested in being evaluated for this closed beta. Upon acceptance, you will be notified of auto-enrollment. Please note that registering interest does not guarantee immediate access.

If you have questions about backup and restore and this new closed beta, drop them in the comments below.

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