Jira Automation - Transition a ticket to Backlog if the Sprint is set to unassigned.

[#1]

Requirement

Using Jira Workflow validation I have configured this: "A ticket can  be transitioned from Backlog to To Do only if it is assigned to a Sprint." This validation restricts user to migrate a ticket from Backlog to To Do.

Now when the sprint value is removed from a sprint, the ticket should also be automatically transitioned to Backlog.

I've accomplished this using Jira Automation. Snapshot below is the automation that displays how this is achieved.

I ran few searches if there were a simple way to do this without using the automation rule. I failed! I would appreciate if the community could help in achieving this from other Jira inbuilt features.

Thanks

[Andrew Culver]

An automation rule is the correct way to accomplish this.

[Tomislav Tobijas]

I agree with @Andrew Culver - I would probably immediately go for automation on this. Is there any particular need why you wouldn't do it with automation?

[Sanjog Sigdel]

@Andrew Culver Thank you for the feedback.

@Tomislav Tobijas My first choice is also Automation. But with my Jira Standard Plan, I can only execute 500 automation rules per month. I maange 7 projects in Jira. Two Sprints for seven teams with say, an average of 10 tickets, occupies 140 rule execution. As I have other automation rules running, I was curious if this could be handled from Post Functions only.

Thank You

[Tomislav Tobijas]

@Sanjog SigdelI was digging around and I also couldn't find any solution without using A4J. As a start reference, I was thinking of using webhooks (Settings > System > WebHooks) but this part only covers sending information about the change/issue (sprint) update. Then I looked at workflow triggers (in native Jira) these only cover events received from other applications (e.g., Bitbucket or GitHub).

I guess you could take a look at some marketplace apps that would extend triggers with some additional events or you could get more into Forge to try to build the app yourself (basic example) that would get you to that desired result. I'm not that much into forge so I can't be much of assistance here 🫤