Noticed the following error in Jira Align Logs (Jira Settings>View Logs>Jira API). How to fix it?

[Vinay Sharma]

Noticed the following error in Jira Align Logs (Jira Settings>View Logs>Jira API). What is the cause of this error? How to fix it? 

[Christoph Piotrowski [catworkx]]

Hello @Vinay Sharma , I strongly assume, that this question can not be answered without knowing more about your technical setup. Timeout issues could be the result of many different root causes and most likely need to be analyzed. The fastest way to get support is to open a support ticket for the Jira Align service team here: https://support.atlassian.com/contact/#/?inquiry_category=technical_issues .