How is 'Functional Areas' permission granted to the Business Tools Support role?

[Deleted user]

I'm associated with the Business Tools Support role in JA; this role has been granted the following permissions in the Administration area:

• Impersonate
• Customers
• Portfolios
• Programs

I need access to the 'Functional Areas' permission as well; where is that permission granted/administered and by whom?

thank you!!!

[Peter Jessen · Accepted solution]

Hi @[deleted] ,

It sounds like your company created a custom role, as Business Tools Support is not a default role.

If you need to turn on or modify the Functional Areas you need Super Admin Rights or at least the right to access Administration -> Setup -> Functional Areas to start.

Do you have those rights?

Here is the related help article - https://agilecrafthelp.zendesk.com/hc/en-us/articles/115000619713-10X-Add-a-Business-Unit-Functional-Area- .

Here is the release notes impacting its location. Note that the notes may not be clear, because you need to know this is a reference to a move of functionality within the Administration -> Roles functionality  https://agilecrafthelp.zendesk.com/hc/en-us/articles/360039548274-Release-Notes-for-10-60

Regards,
Peter