Inside Rovo: A High-Level Tour of Atlassian’s AI Teammate

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Rovo is Atlassian’s AI-powered teammate. It lives across Jira, Confluence, Jira Service Management, and more, helping you find, learn, and act on information without jumping between tools.

At a high level, Rovo helps you:

• Find what you need fast (even if you don’t know where it lives)

• Learn from your org’s knowledge with natural-language Q&A

• Act on work through AI teammates (agents), apps, and automations

Below is a high-level tour of what Rovo can do and how you can actually use it day to day:

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1. Find: Unified, AI-Powered Search

Rovo Search gives you one place to search across Atlassian and connected third‑party tools:

• Jira, Confluence, Jira Service Management, and more

• Plus connected apps like Google Drive, SharePoint, Slack, etc.

Instead of “which space is that in?”, you just ask:

• “What’s the process for expensing a claim?”

• “What was our CSAT score for Secure Wallet last quarter?”

• “What Jira tickets are assigned to me?”

Rovo will:

• Respect your existing permissions

• Surface the most relevant pages, tickets, or files

• Often provide a direct, synthesized answer on top of the raw results

Learn more:

• Rovo capabilities and features for Atlassian Cloud

• Explore Rovo features

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2. Learn: Chat, Knowledge Cards, and Definitions

Rovo Chat lets you ask questions in natural language and get answers that draw from:

• Jira issues and JSM, CSM tickets

• Confluence pages and whiteboards

• Connected 3rd‑party tools (like Google Drive, SharePoint, etc.)

Typical things you might ask:

• “What did I work on yesterday?”

• “Summarize this page and pull out action items.”

• “What should I work on next?”

• “What changes were made to this page in the last 3 months?”

• “Draft me a page describing our Rovo rollout plan and include an FAQ.”

You can use Chat:

• In Jira and Confluence

• In the Rovo app/browser extension

• Inside Rovo Studio, while you’re designing agents or automations

Learn more:

• Explore Rovo features (Chat section)

• Using Rovo Chat

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3. Act: Agents, Automations, and Apps

Rovo agents are configurable AI teammates that can:

• Answer questions about specific domains (e.g., product, support, policies)

• Follow multi-step scenarios

• Take actions in Jira, Confluence, and connected tools (with appropriate permissions)

You’ll see them:

• In Rovo Chat (you can “talk” to an agent)

• While editing Confluence pages or Jira issues (for example via /ai)

• In automations and workflows

• Inside Rovo Studio, where builders create and manage them

Examples of what agents can do:

• Hands-off routine work: Create or update Jira work items when criteria are met

• Quality checks: Review docs or specs for gaps and risks

• Onboarding help: Answer common “how do we…?” questions for new teammates

• Operations & reporting: Generate status summaries, dashboards, or recurring reports

Learn more:

• What are agents?

• What is Rovo Studio?

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How to Get Started

If you’re new to Rovo, the best way to learn is to try it:

1. Use Search instead of guess-clicking through spaces and projects

2. Open Rovo Chat and ask it to summarize, draft, or prioritize something real

3. Try an out‑of‑the‑box agent (like Rovo Expert) for a specific task

4. If you’re an admin or team lead, explore Studio to see what you could automate or standardize for your team

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How will you Rovo today? 😀