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I NEED TO CHANGE MY EMAIL CONTACT INFO

Apollo Pro Team
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 30, 2026

I NEED TO CHANGE MY EMAIL CONTACT INFO BECAUSE I NO LONGER HAVE ACCESS TO THAT EMAIL ADDRESS. WHENEVER I DELETE MY COOKIES ON MY CHROME BROWSER IT TAKES AWAY MY PASSWORDS AND IT'S SUPER HARD TO GET LOGGED BACK IN. EVER SINCE LOOM SWITCHED OVER TO THIS ATLASSIAN IT'S IMPOSSIBLE TO EVEN GET A CHAT WITH CUSTOMER SERVICE TO RECEIVE HELP. 

1 answer

1 vote
Tansu Akdeniz
Community Champion
March 31, 2026

Hi @Apollo Pro Team 

Welcome to the community!

Please check out this page: Update your Atlassian account email addresses

If needed, please contact support via Atlassian Support portal. If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing

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