Using a variable in a Global Template cause page creation from the template to fail

[Ben van den Berg]

Our users reported today that a Confluence Page is not populated with the Global Template content when they create it from a Global Template. Needless to say, this worked as expected in the past.

I identified and isolated the problem. It is caused by using a variable in a Global Template. Creating a page from a Global Template that contains no variables works as expected, but it fails when a variable is present in the global template. The page is not populated with the Global Template content as expected.

Here are the steps to validate the bug:

1. Create a Global Template and add static text to it.
2. Then add a variable, e.g. variable1, to the Global Template, and save it.
3. Create a Confluence page using that template. When the template appears, enter text in variable1, then click the Create button.
4. The page remains blank, and neither the static text nor the values entered in the variable are displayed.

Edit the Global Template, remove the variable, and then save it. When using it again, the page is populated as expected, but there is no variable to complete.

Does anyone else currently experience this issue in Confluence?

[Tomislav Tobijas]

Hey @Ben van den Berg ,

Does this still appear to be an issue? I've just tested this on two of our sites and it seems to work as expected 👀

Cheers,
Tobi

[Ben van den Berg]

It was resolved somewhere over the past month. It is working on our side as well. Thanks for checking Tom.

[Tomislav Tobijas]

@Ben van den Berg glad to hear that 🙌

There was also a bug with variables in templates, and values that you entered (in variables) would not appear after creating the page. This issue was fixed approximately 10 days ago, so it should be resolved now.

[Barbara Szczesniak]

@Ben van den Berg I have seen 2 other related questions in the last day or so:

• https://community.atlassian.com/forums/Confluence-questions/Variables-in-template-excerpt-sections-no-longer-working/qaq-p/3166930 
• https://community.atlassian.com/forums/Confluence-questions/The-macro-quot-variable-quot-makes-the-Confluence-template-not/qaq-p/3167265 

[Ben van den Berg]

Thanks, @Barbara Szczesniak. It seems Atlassian is turning a blind eye to a problem created by an update to Confluence and now ignoring it, even after multiple people in the user community have reported it.