The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Text in whiteboard disappeared

Liz Zivney
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 8, 2024

I have been working with my team on a whiteboard for several weeks. On Friday we added a lot of new post-its with text. When we came back on Monday, the post-its had been shifted around and the text was erased. No one recalls editing the board after our Friday session.

Post-its that were on the board prior to Friday are still in the correct location with their text. 

This is not the first time something like this has happened, but usually it's occurred when a large group was editing the board and we assumed it was a user mistake.

Is there any way to recover the information we lost?2024-04-08_8-50-47.png

Note - this question is similar, but none of our post-its had subscripts or superscripts.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Shawn Doyle - ReleaseTEAM
Community Champion
April 8, 2024

I believe that whiteboards act similarly to a real whiteboard, if someone erases it, it's gone.  I don't see a way to revert changes on a whiteboard, other than ctrl-Z, but then you would need someone to fess up to erasing the text.

Not really helpful now that you have lost text, but in the future, you can lock items on a whiteboard, or even all things, ctrl-A selects everything then ctrl-shift-L will lock them.  I'm pretty sure anyone can unlock it, but it might avoid accidentally removing things.

 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events