Mac customers can't access JSD

[Kary_Myers]

Recently, we have customers on Macs that can't access Jira Service Desk. Were there changes made recently that would change how they access JSD?

[Stephen Sifers]

Hello Kary and welcome to the Community!

Users on MAC's should be able to access Jira Service Desk without issue. I can confirm on my MAC machines that I am able to access instances of Jira Service Desk.

With this said, could you please provide further detail around the issues with connecting/loading Jira Service Desk? Any screenshots or error messages you see will prove helpful.

Regards,
Stephen Sifers