Limited results on our widget help search

[Bianca Russell]

We set up our help widget on our webpage, to link our helpdesk project and associated knowledge base (Confluence Space - publicly accessible). But when we do a widget search, only one page result returns in the widget (where there should be multiple results for the search word).

What would be limiting the results?

[Joseph Chung Yin]

@Bianca Russell -

It is difficult to address your ask since we don't know what you used in your custom help widget for your webpage.

Please provide more information if you can, so we can assist further. 

Best, Joseph Chung Yin