Knowledge base show deleted pages on Service Desk search box

[laguiz]

Hi,

Issue : We have a simple service desk linked to a Knowledge base on Confluence. The knowledge base on the service desk still show deleted pages.

We tried :

• These pages are deleted and purged
• We try to link and unlink the confluence space from the service desk
• We also tried this : https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html

Confluence 6.5.0.

Any idea?

[laguiz]

Well it seems that the issue is only visible for the super admin of jira not for customers.

[Alan Reynolds]

Were you ever able to find a resolution for this? I am experiencing this also, but need to be sure that not even admin users see article suggestions that don't exist.