Is there a place where I can raise a ticket for someone to get access?

[nicoleerika_ocampo]

I've provided a colleague access to my parent and subpages but she's still unable to get access. 

Thank you!

[Personal information removed as it is against community guidelines]

[Vronik]

Hi

Are you sure you've given them access to the correct site, that they've received the notification, and that your colleague has received the same notification? Please give us a little more detail so we can help you.

Look at this post

https://www.atlassian.com/software/confluence/resources/guides/get-started/manage-permissions#manage-global-permissions

Regards

[Barbara Szczesniak]

@nicoleerika_ocampo Does your colleague have a license in your Confluence instance? Contact your Org admin to ask them to add this person as a user in Confluence. Once that is done, you can ask the Space admin to grant them permissions in the space you are using.