Images show "Preview unavailable" for no apparent reason (was working yesterday)

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German Segovia Suarez
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October 11, 2022

hello, We are experiencing the same issue.

What's going on?

Thanks

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Balaje
Contributor
October 11, 2022

Hello, I am experiencing a similar issue, although in a different scenario.

We have an automation rule that clones a ticket from project A to project B, when the ticket is set to "in progress" state in project A.

The ticket cloning is successful, but the images are not copied properly. In project B, it says "preview unavailable" (while it continues to display well in project A, no issues in the original ticket)

Not sure how to fix this. Any input will be helpful?

Thanks.

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Tammie Hall
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October 10, 2022

Hello,

 

I am experiencing the same issue.  Can anybody from Atlassian offer a resolution?

 

Thanks!

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Julien Vigarié
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September 5, 2022

Hello there,

We are experiencing the same issue.

A beautiful "Preview Unavailable", on all our included images from other pages.

All the users are impacted, all the included content to

Any workaround? or better, a long term solution planned to fix this?

Many thanks

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Tim
Contributor
August 23, 2022

Same here, some users can see it, others can't, including adminstrators

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Carolyn Beefelt
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August 2, 2022

This just started happening to me as well. Pages that have had the image files displaying without issue for years suddenly say "Preview Unavailable"

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