Hi @Giovana Stimpel Amaral ,
On top of what Matteo said, I'm aware of this bug related to Notion import: CONFCLOUD-82532: Notion Import using large zip file sometimes results in page imports with no content
As for HTML, you can try ensuring all HTML files and assets are in the root directory or a single-level structure. Basically, avoid deep nesting.
There are also a couple more things I've found that you can try 👀:
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Root Files: For space imports, the exportDescriptor.properties and entities.xml files must be in the root directory of the ZIP, not inside a sub-folder.
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Clean File Names: Remove special characters like equals signs (=) or multiple periods (.) from file names. Use only alphanumeric characters, hyphens, or underscores.
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Re-zip Manually: If you are on a Mac, the native compression can sometimes create hidden folders that break the import. Try unzipping the files and re-zipping them using the native OS utility to ensure a clean structure.
Also, since you're on a Standard plan and an admin, you can raise a ticket with Atlassian Support 🎟️ The official team can probably provide additional insights.
Cheers,
Tobi
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