Edit the entries with Google chrome

[Jochen Megerle]

Hello, Unfortunately we can not edit or create posts with Google Chrome. An error message always appears here. Changes can only be made with the Edge Browser in private mode.

[carolyn french]

Hi Jochen,

Have you contacted Support about this? Seems like a bug.

https://support.atlassian.com/

Carolyn

[Jochen Megerle]

unfortunately I only have the starter license, there is no support :-(

[carolyn french]

Don't worry, then, we'll try to help you :)

Can you detail out the steps you are taking, screenshots of error, Confluence version, anything else that could help Community troubleshoot?

See the following for good best practices on submitting questions and getting an answer here: https://community.atlassian.com/t5/Feedback-Forum-articles/Some-reasons-why-you-don-t-get-an-answer-and-how-to-avoid-them/ba-p/657908

Carolyn

[Jochen Megerle]

Here is the mail from the Support:

Hello Jochen,

Upon reviewing your account for transfer, I realized you are on our Starter licenses program.

As of July 10th, 2017, starter license customers exclusively receive support from our online Atlassian Community. There, we have dedicated Atlassian Support staff in addition to Community Champions ready to answer your questions.

[carolyn french]

Yes, I understand. Now-

Can you detail out the steps you are taking, screenshots of error, Confluence version, anything else that could help Community troubleshoot?

[Jochen Megerle]

As soon as I want to create an entry, there is always the hint that I have to log in again or that the page takes too long to load.