Confluence export and hyperlinks

[Lena Sargsyan]

Hi Dear Community,

I am the org admin in our Confluence instance. When I export any space to PDF I get all the links in the document directing to the instance. Please advise what to do for the following outcome:  when clicking on the hyperlink in the exported PDF file it turns to the respective page in the PDF instead of directing to the URL page.

Thank you.

Lena

[David Lee]

I have the same problem too -  when I click on a link in the exported PDF space doc, it opens the URL in my browser (instead of to another place/page in the doc)...

This is a blocker for my work and team - pls help...!

NOTE: This only happens in Confluence Cloud - in the old non-cloud version we used before, everything worked fine (i.e. clicking the links led to another place in the doc)...

[Barbara Szczesniak]

I just created a PDF of my space for the first time to test this. I see similar issues to @Lena Sargsyan including:

1. Links to heading (anchor) on same page within Confluence seem to work fine in the PDF.
2. Links to heading (anchor) on a different page within Confluence or just to a different page cause a Security Warning popup that the document is trying to connect to my Confluence site, rather than jumping to the location within the PDF.
3. Where my Table of Contents macros on a page show up in the PDF (most do not), click a link works fine—probably because these also link to a location in the same page in Confluence.

On a separate note, I see that none of my custom emojis transfer to the PDF. Since I will be using Scroll Viewport to generate a web site of my output, rather than a PDF, I'm hoping those emojis transfer there.

[Nikola Perisic]

Hi @Lena Sargsyan 

Interesting problem. I have tested this from side and everything seems to be working properly.

Here is the article where this issue has happened, where Jacob explained the solution:

https://community.atlassian.com/t5/Confluence-questions/Hyperlinks-not-working-in-Confluence/qaq-p/1807620

[Nikola Perisic]

Export space in PDF

After clicking on the Figma link:

[Lena Sargsyan]

I may have wrongly named my question.

My question is: when I export to pdf a Space in Confluence then I open the pdf document and then I click on any page link it leads me to the URL of that confluence page, whereas it should have taken me to the respective page within the pdf. If I click on the link which is just the header of the next chapter in my document on the next page, why it takes me to the URL instead of taking to that page in pdf?

How to solve this? Please advise.

Thank you.

Lena

[Sanjeev Penupala]

I have the same issue, as well.

For example, when using the "Table of Contents" macro, the header links get converted to internal PDF links, while as if you try to manually use a header link anywhere else in your Confluence page, it doesn't get converted to an internal PDF link during export.

This should be fixed.