Cannot edit pages (infinite loading)

[Amélie Guillemot]

Hi,

I cannot edit a page in Confluence.

Can you fix this bug?

You are talking about the same issue here (https://community.atlassian.com/t5/Confluence-Cloud-questions/Cannot-edit-pages-infinite-loading/qaq-p/1015896), but it is still happening for my page quoted before.

Thanks for your help!

[Manon Soubies-Camy · Accepted solution]

Hello @Amélie Guillemot

I agree with @Grigory Salnikov - the quickest way to fix the issue would be to contact Atlassian support. They will certainly ask questions like: do you reproduce the issue on other browsers? Are your colleagues reproducing the issue as well? Do you see any error in your browser console?

Hope this helps,

- Manon

PS: this is a public community forum and not the official Atlassian support so you may want to remove the Confluence URL from your post :)

[Grigory Salnikov · Accepted solution]

Hi @Amélie Guillemot and welcome to our Community!

I don't see how we could resolve this issue any other way than through TechSupport.

Maybe it worth writing them once again saying that the issue is still there.

[Amélie Guillemot]

Hi @Grigory Salnikov @Manon Soubies-Camy , thanks for your answers.

I removed the URL in my post. I misunderstood how the Atlassian support works : I thought you could help me here but I was wrong :)

Thanks again for your help and have a nice day!

Amélie Guillemot

[Manon Soubies-Camy]

Glad we helped!

[Grigory Salnikov]

Hi @Amélie Guillemot !

It's ok. Now you the place you can ask questions at :)

Get back to us should you have them.

Have a nice day!