Authentication timeout MFA

[Asaf Benyamini]

I use CONFLUENCE datacenter version 8.9.1 with Active Directory. This works fine, but I have trouble during the authentication with LDAP MFA users during the login. This LDAP Server is a additional directory server. The LDAP MFA Server trigger a phone notification at the authentication and the users must acknowledge  the call. The LDAP server only sends an OK when the password is correct and the call is confirmed.

I think there is timeout in Jira at the authentication process at login. The user can't login, if he is to slow. He has 2-3 seconds for the acknowledgement of the login. This isn't enough for most of the users. Can I increase this timeout? The "Advanced Settings" don't cover this timeout.

Everything works fine, if the user is fast enough. 

[Brant Schroeder]

@Asaf Benyamini I would suggest doing this https://community.atlassian.com/t5/Jira-questions/How-to-increase-LDAP-timeout-in-jira-if-i-am-not-able-to-login/qaq-p/2273621