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Unable to configure confluence to authenticate through jira

FrancescoKa
December 5, 2025

Hi all, 
i have recently cloned our confluence data center instance to a test one in order to test the confluence upgrade.
Our jira test instance has rececently been upgraded to the 10.3.12 version and authenticates users with ldap.
I've configured the confluence connector with the IP address of the new confluence test server, username and password.
The confluence test starts correctly and, when i try to configure the aurhetication thorug jira i get the error:

Connection test failed. Response from the server:
The following URL does not specify a valid Crowd User Management REST service:http://10.2.118.63:8080/rest/usermanagement/1/search?entity-type=user&start-index=0&max-results=1&expand=user

The connectivity is ok, the user and password are ok, i've also deleted and recreated the connector on the jira side, but without success

The confluence version is 8.5.18, are there any bug or known incompatibilities?
Whene can i get some meaningful error messages^

Thanks

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