No longer able to access on-call schedule or operations for Compass team

[Chris Runo]

We set up an on-call team with schedules a few weeks ago. The on-call team has operations enabled.

Today we needed to change an on-call assignment but we can no longer get to the schedule for the team to change it.

When we go to https://<site>.atlassian.net/compass/operations/<team id>/on-call it just redirects us to https://<site>.atlassian.net/compass/people/team/<team>

When we click the "Operations" link in the sidebar on that page it does the same thing.

[Enrique Serrano Valle]

Hi, @Chris Runo .

Thank you for letting us know. Our engineers have confirmed a condition that under certain circumstances would cause the situation that you're describing.

A fix has been deployed and rolled out. You should be able to continue managing operations via the "Operations" link in the sidebar.

Please don't hesitate to reach out to us if you have any other questions - we'd be happy to help!