Is DX Service Cloud Replacing Atlassian Compass

[Richard A. Michaels]

Does anyone have the full scoop on whether DX Service Cloud is replacing Compass and that Compass will be sunsetting?

[Himanshu Tiwary · Accepted solution]

Hi @Richard A. Michaels ,

From everything that’s publicly available, I wouldn’t say DX Service Cloud is replacing Compass, and I haven’t seen any official announcement that Compass is being sunset. Atlassian still has Compass listed as an active product, with current documentation and ongoing updates, which normally would not be the case if it were being phased out.

What Atlassian has shared publicly about DX makes it sound more like an additional engineering intelligence capability in the broader developer experience space, rather than a direct Compass replacement. So at least from the outside, this looks more like DX and Compass sitting alongside each other than one replacing the other.

So unless Atlassian announces something more directly, I’d treat any Compass sunset talk as rumor rather than confirmed direction.

If this helped, I’d appreciate an upvote.

[Tomislav Tobijas · Accepted solution]

Hi @Richard A. Michaels ,

To my knowledge, there's no official information about Compass sunset. There's nothing public on this topic.

Question is - where did you hear about this? 

Btw, I've moved this to the Compass forum group, so maybe someone can chime in here and shed some additional light on this.

Cheers,
Tobi