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I am not able to connect github to compass

Vasquez, Edward
Vasquez, Edward
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March 24, 2025

When I log in to compass, the first thing that pops up is "something went wrong" I am never given the option to connect to github or anything. 

I have tried removing and reinstalling the app and the same issue continues.

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Ethena Casper
Ethena Casper
July 29, 2026

I'd also double-check that the GitHub app has been installed with access to the correct repository or organisation. I've seen cases where the connection looked fine, but it was just missing the required permissions. Disconnecting and reconnecting the integration after updating permissions is worth a try too.

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Rafael Ferreira
Rafael Ferreira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 8, 2025

Hi there, do you mind filing a support ticket for this so we can collet more information? We did some digging internally and we don't have any indication of issues with the Github app. 

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