Kudos not updating my challenges for days now

[Tania Graham]

Hello lovely community. 
I have completed multiple Kudos challenges in the past few weeks and have noticed that some have not updated for days now.
In particular: 
Jira Journey
Bookmarker
Round-up Catch Up
At your service

Anyone else having problems or have some insight into what I might be doing wrong?

[Laurie Sciutti]

Hi @Tania Graham ~ yup.  Some of mine haven't updated either (Save Me A Seat, Make It Appen, Play As A Team, ACE Attendee).

[Tania Graham]

Hopefully someone can fix this as its quite a bit of points. Glad its not just me! I thought I was doing something wrong 

[Tania Graham]

@Laurie Sciutti any news for you? Did this get fixed? Still nothing for me. Not quite sure how to get help on this issue.

[Laurie Sciutti]

@Tania Graham ~ no.  I've not reached out to anyone though...

[Lazike Nuru]

Nice 

[Laurie Sciutti]

This is actually really bad today.... a bunch of my kudos are not registering.  🙁

[Dan Breyen]

I am also having issues and @PJ Zaiac was looking into it.  

[PJ Zaiac]

Hey @Tania Graham, @Laurie Sciutti & @Dan Breyen, good news! We've finally uncovered what we believe to be the root cause of the actions under these badges not logging correctly and are working on a fix - in the meantime we've disabled the problem area so your actions for these badges & more should track correctly again! 

Thank you all for keeping us in the loop as these lagged recently, and don't hesitate to tag me in if any issues persist 🙏🏻

[Laurie Sciutti]

Thank you, @PJ Zaiac !  I'm on a mission this quarter!  😉

[Tania Graham]

Thank you @PJ Zaiac I'm looking forward to continuing my kudos challenges!

[Alex G]

Thank you @PJ Zaiac!!

[Leanne Chesser]

I'm noticing that right now with the Round-up Catch Up. I've completed it but I'm not seeing the points added. I also think that things aren't updating in general. @PJ Zaiac (tagging you to let you know and thanks for working on the fix for what's going on!)

[Tania Graham]

@PJ Zaiac  I noticed that I never got the points for the issues I was mentioning either. 
I'm still missing: 
Jira Journey
Round-up Catch Up
At your service

[PJ Zaiac]

Thanks @Leanne Chesser & @Tania Graham from letting us know - We're investigating what might be the cause now, as the resolution I mentioned last month is still in place 🧐 Shooting some recognition Kudos to the both of you as a thank you for your patience while we iron out these actions!!!