I am new here

[Bhavadharani K]

Hello everyone!,

I am a newbie here, I am a student and a backend enthusiast working with Java and Rust help me get the most out of Jira and confluence 

[Mariia_Domska_SaaSJet]

Hello, and welcome. I'm a newbie here, too. I started with courses from Atlassian. Enjoy your Jira journey! 

[Barbara Szczesniak]

Welcome to the community, @Bhavadharani K. Feel free to ask questions to learn from the experience of others here and contribute your own observations and experiences.

[Mia Tamm _Simpleasyty_]

Welcome, @Bhavadharani K! Great to have another backend enthusiast here—Java and Rust folks are very welcome. 🙌

Here’s a tiny starter kit to get the most out of Jira + Confluence:

Jira

• Pick a project style: Scrum (sprints) or Kanban (continuous flow).

• Start simple: To do → In progress → In review → Done.

• Add two quick filters on your board: assignee = currentUser() and component = backend.

• Connect your git repo (GitHub/GitLab/Bitbucket) and include the issue key (e.g., PROJ-123) in commits/PRs to auto-link work.

• Try one automation: when a PR is merged, transition the issue to Done and add the PR link as a comment.

Confluence

• Create a space for your project notes.

• Use templates like Meeting notes, How-to, and Decision (great for ADRs).

• Paste a Jira issue key to embed it directly; use Code blocks for snippets and Smart Links for repos.

• Keep a home page with: how to run locally, env vars, endpoints, and “next steps.”

Pro tip: learn two shortcuts—press c to create an issue and . for quick actions. Start small and iterate as your workflow grows.

— Mia Tamm 

[Ramakrishna Rangudu]

Hello Everyone,

I am an experienced professional with 17+ years of experience in multiple positions. 

Experienced Network Support and Service Desk professional with a strong background in troubleshooting, order management, and service delivery across telecom and IT environments. Currently working at Excevo, ensuring accurate order processing and seamless operational support through multiple tools and systems. Previously associated with Tech Mahindra, Sutherland Global Services, Orange Business Services, NEC Corporation India Pvt Ltd, and Onecom. Skilled in coordinating with technicians, managing work orders, and meeting strict SLAs to deliver reliable customer support. Also experienced in the retail and distribution sector for electrical equipment, bringing a well-rounded operational perspective. Committed to improving service quality and enhancing customer experience through proactive support and efficient problem resolution.