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Trying to delete my account

eirc
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April 12, 2026

I see there's others having the same issue, the only thing I see connected to my accound in https://www.atlassian.com/purchase/my/ are two subscriptions for bitbucket but I cannot do anything with them. I cannot cancel them or anything. I'm not paying anything for them, they're from decades ago, I don't remember if they were company related back then.

https://admin.atlassian.com/ won't open for me, tells me to create a new org (I tried that and didn't find anything, deleted test org afterwards).

https://bitbucket.org/account/workspaces/ there are no workspaces here either.

I tried this GDPR deletion form https://www.atlassian.com/trust/privacy/gdpr/request-delete-personal-data but that sends me a link to the account page where delete is not working.

1 answer

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Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2026

Hi @eirc

Welcome to the community.

Could you try following the steps mentioned here? - https://community.atlassian.com/forums/Bitbucket-questions/I-cannot-delete-account/qaq-p/3178639

Regards,
Mark C

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