Merge allowed but checks not passed on premium plan

[Michael Klassen]

I am on premium plan because we want to enforce the required checks.

For some reason a developer was able to merge the pull request when only 2 of the requests passed.

No in progress builds  - FAIL

1+ approval  - FAIL

1+ build passed  - FAIL

No changes requested  - FAIL

No failed builds - PASS

All tasks resolved - PASS

I'm not sure how it even came to this state because we have a test build that failed due to other issues. We also even had a reviewer mark this as requested changes.

The AI support has been useless and just reiterates the same information that does not apply in this case.

Without all the cases passing, why is the merge allowed?