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Premium features not available

Tobias Lewald
April 21, 2026

Hello,

I have upgraded to the premium plan, because I need the workspace access tokens. After a few hours the premium features are still not available.

How long is the expected time until I can use the features.


Yours sincerely
Tobias Lewald

2 answers

1 accepted

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Answer accepted
Tobias Lewald
April 22, 2026

I have created a support ticket, now it works. Maybe it was caused by some caching.

0 votes
Sandro Leone - EPS
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April 21, 2026

Hi @Tobias Lewald and welcome

The change should be almost immediately.

If you navigate here, does it say you're on Premium?

https://bitbucket.org/{your_workspace_key}/workspace/settings/plans-and-billing

Best regards,
Sandro

Tobias Lewald
April 21, 2026

If I click on the upgrade button I get redirected to the admin dashboard.

therer I can see that I have premium in trail.

https://admin.atlassian.com/billing/o/98k33k2k-89a1-1a5k-6j1c-b3d564jc893c/d111daa3-9500-4c03-8d3d-feef712a5cd0/entitlement/126eee89-001b-4e6e-846a-0ef5cf58d813/change-plan?from%3Daid=

 

where can I get the workspace key to access your url?

Tobias Lewald
April 21, 2026

Oh, your links redirects to the admin dashboard.
yes, there it is shown, that I have the premium plan

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