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I'm getting the error "We couldn’t log you in"

jingoong December 12, 2023
Hello, I have a account of Bitbucket but I'm getting the error as below
"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again. "
Any help please.

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Sayed Bares _ServiceRocket_
Community Champion
December 12, 2023

@jingoong can you try to login to your bitbucket in a different browser or incognito mode? and see if you can login

jingoong December 12, 2023

I'm using google account for login and in incognito mode also fails with same message.

Sayed Bares _ServiceRocket_
Community Champion
December 12, 2023

@jingoong I suggest reaching out to Atlassian support, according to this thread your account might have been deactivated. 

Like jingoong likes this

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