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I can't login to bitbucket

frank doyle
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March 1, 2023

Getting the "We couldn’t log you in" issue described here: https://community.atlassian.com/t5/Bitbucket-questions/Stuck-in-quot-We-couldn-t-log-you-in-quot/qaq-p/1660635

It looks like I do have an old account, might have been deactivated. 

2 answers

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 3, 2023

Hey @frank doyle .

Welcome to the community!

I checked internally that your account was in an inactive state due to a long time with no login. I went ahead and set it to active again.

Could you please try again and let me know how it goes?

Thank you, @frank doyle !

Patrik S

0 votes
Riley Venable
Community Champion
March 1, 2023

You can try to reset your password via the Atlassian reset form: https://id.atlassian.com/login/resetpassword

frank doyle
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 1, 2023

I have done this. I continue to receive the message. 

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