Delete my old bitbucket account

[Ilya M]

I am facing the same problem which is described here (https://community.atlassian.com/t5/Bitbucket-questions/Bit-Bucket-login-asking-for-Pick-a-username/qaq-p/613558). I had a bitbucket account created in 2016. Yesterday I went by invite link and anoter one was created. Unfortunately, now I can't use my username as it's already used by my old account and I can't login to old account too. Could you please delete my old bitbacket account? I would want to use my username and workspace id in my new atlassian account. Thanks.

[Ana Retamal · Accepted solution]

Hi Ilya, welcome to the Community!

As we'd need to exchange some confidential information with you to complete this action, I've raised a Support ticket on your behalf so we can handle this internally. You will receive a notification in your inbox soon, please follow up with it once one of my colleagues contacts you so we can get this solved. 

Let us know if you need anything else :) 

Best regards,

Ana

[Ilya M]

OK, thank you very much, Ana! :)