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Cannot login to my account

Dimitri Kurashvili
Dimitri Kurashvili
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April 12, 2024

Can you please help me with login to my account?

 

Screenshot 2024-04-12 143120.png

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 19, 2024

Hi Dimitri and welcome to the community!

Your Bitbucket Cloud account was deactivated, which is the reason for the error you were seeing.

I went ahead and reactivated it, could you please try logging in when you have some time and let me know if the issue is resolved?

Kind regards,
Theodora

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Nikola Perisic
Nikola Perisic
Community Champion
April 19, 2024

Thanks @Theodora Boudale  for jumping in!

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Nikola Perisic
Nikola Perisic
Community Champion
April 12, 2024

Welcome to the community @Dimitri Kurashvili !

This is because due to the inactivity of your account. Reference: https://community.atlassian.com/t5/Bitbucket-questions/Cant-login-to-Bitbucket-account/qaq-p/2552842

I've added Atlassian as a tag to raise the awareness of this issue. If you don't hear from them soon, make sure that you raise a support ticket: https://support.atlassian.com/contact/#/

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