Hello Everybody!
I am trying to invite a new user into our organization's Bitbucket environment, however, the invite email never arrives. The first time I have attempted this, it did actually work, but by the time it was opened the invite had expired. Ever since no emails have arrived.
As suggested here
I have enabled Product invitations last Friday, but this did not make a difference. I have also tried to invite the user to a specific group instead, cancelling it after no mail arrived and then invite again to a group, and another attempt with a direct invite (I.e., not adding the person to a group), all no avail.
Another suggestion in the post mentions emails being blocked, I have checked this on our side, and it seems like no email has been blocked, so it seems like it has been stopped before it reached our mail servers.
Finally I saw a reply about a suppression list (which was also marked as the accepted answer), but I am not sure where I can find this. Is this something that I can access myself? Or is this something that an Atlassian support engineer has to configure?
Thank you in advance!
Welcome to the community!
Could you please raise a support ticket in our support portal so we can assist you further?
Thank you!
Syahrul
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.