Bitbucket - We couldn’t log you in

[Larry Walter]

I am unable to log in to my BitBucket account. I get this error message:

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

I have tried multiple browsers including incognito mode.

I saw another community post that Atlassian disables accounts that have been dormant for a long time and require Atlassian support to re-enable. Solved: Bitbucket - We couldn’t log you in

[Larry Walter · Accepted solution]

This was resolved by Bitbucket support