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Make fields optional based on drop down selected

abhinash t
August 23, 2024

In asset management project.

 

 

 

 

When "Asset Reconciled Status" = No

Then the following fields should be:

"Reconciliation Remark"

"Reconciliation Date"

4 answers

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0 votes
Charlotte Nicolaou
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September 5, 2024

Hi @abhinash t do you want the two new fields to appear on the issue view or in a JSM portal? 

To my knowledge, it is not possible to change what fields exist on an issue type, or conditionally change what fields are visible on the actual issue view. 

If you are using JSM portals, I believe you can use conditions based on what Assets object someone selects further up the form. 

0 votes
Marc -Devoteam-
Community Champion
September 5, 2024

Can you share your config and what you want to see happen on an issue?

0 votes
abhinash t
September 4, 2024

I am using custom fields/attributes in Jira Asset management object schema.

0 votes
Marc -Devoteam-
Community Champion
September 4, 2024

Hi @abhinash t 

In Assets there is no conditional options.

Or are you refering to custom fields used in a Jira project?

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