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Labels created by a user won't shown to others

İclal Aslan
Contributor
September 17, 2025

I created a label and used it for a ticket. Other users won't see my labels they have to recreate it eveytime and to make sure we see it in our filters we have to copy paste everytime. 

I see some time ago people had this issue. Any other people have this issue in 2025?

And how can i fix it?

1 answer

0 votes
Chitra Nagdeo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 17, 2025

Hey @İclal Aslan ,

Welcome to Atlassian community!

Please note Labels in Jira are global and, in theory, should be visible and reusable by all users across the project once created. If the label field is not present on the screen or is restricted by field configuration, some users may not see or use it. Could you compare your access and the users access along with the screen and field configuration?

Article:  target=_blankEdit and rename labels in Jira Cloud

Regards
Chitra Nagdeo

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